The only difference between the plans is how fast things come back.
Shelf
£100 per month
For a small business with a slow, steady trickle of jobs.
1 active request 4 working days
Every month, whether you ask for anything or not
- Checked once a month, top to bottom
- Theme and app updates applied properly, with a backup taken first
- Checkout tested end to end, so you know it still takes money
- Product pages, images and links checked for anything broken
- Page weight watched, so the site does not get slower as you add stock
- A short note each month saying what we checked and what we fixed
And whenever you want something changed
- One job at a time, unlimited jobs in the queue
- Back within 4 working days
- Product uploads, collections, theme edits, landing pages
- Free re-dos if we get it wrong
- Pause any month you do not need us
- Cancel any time, no notice
Best if: One person doing everything, with a list of little fixes that never gets done.
Start on Shelf Most stores Counter
£200 per month
For a business with something on most weeks — launches, seasons, new lines.
1 active request 2 working days
Every month, whether you ask for anything or not
- Checked every two weeks, top to bottom
- Theme and app updates applied properly, with a backup taken first
- Checkout tested end to end, so you know it still takes money
- Product pages, images and links checked for anything broken
- A speed report each month, with anything that is dragging you down
- We tell you what we found before you notice it yourself
And whenever you want something changed
- One job at a time, unlimited jobs in the queue
- Back within 2 working days
- Everything in Shelf, plus bulk product uploads
- Seasonal pages and homepage refreshes
- A monthly call if you want one
- Pause or cancel any time
Best if: You add products regularly and the site never quite keeps up.
Start on Counter Whole Shop
£350 per month
For a business where a broken page costs real money the same day.
2 active requests next working day
Every month, whether you ask for anything or not
- Checked every week, top to bottom
- Theme and app updates applied properly, with a backup taken first
- Checkout tested end to end, so you know it still takes money
- Product pages, images and links checked for anything broken
- A speed report each month, with anything that is dragging you down
- Anything a check finds that is losing you sales is fixed the same day
And whenever you want something changed
- Two jobs at once, unlimited jobs in the queue
- Back the next working day, most of the time
- Everything in Counter
- Direct WhatsApp line, not just the board
- Same-day emergency fixes when something is losing you sales
- Pause or cancel any time
Best if: A real launch calendar, higher volume, and no patience for a queue.
Start on Whole Shop We are not VAT registered, so there is no VAT to add. A full theme build or a platform migration is a one-off project,
quoted separately — ask and you will get a number.